Multiple payment methods
Pre integrated payment methods
- American Express
- Carte Bancaire
Distributed Order Management Engine
Simplify processes, maximise efficiencies, and deliver the best possible order fulfilment experience to customers
Unified Order Capture
- Consistently capture every single order, regardless of how it is placed - over the phone, online or in the store
Allocation and Fulfillment Optimisation
- Optimise inventory allocation and fulfillment time/cost with advanced order routing algorithms
Order Lifecycle Management
- Enjoy an end-to-end view of order status and history across channels
Enterprise Real-Time Visibility
Integrated backend operations allow real-time transparency across all your channels, from stores, warehouse/fulfillment centers and customer service teams to management - with all data originating from a single source.
- Simplified order tracking and returns – throughout the order life cycle – by consolidating customer activities.
- Team empowerment to optimize customers’ experiences and act as efficient business advocates
- Management visibility to analyze reports and optimize profitability.
- Efficient and effective inventory management results in revenue optimization and a reduction of lost sales due to stockouts.
- Aggregated inventory view of all direct sales channels.
Seamless Order and Return Process
Flexibility in the order and return process provides a seamless experience for the customer. Orders can be made from any mobile device, in the store or directly with a customer service associate. Returns are equally convenient with the option to return to store or fulfillment center.
- Provide customer convenience while building brand integrity
- Give customer service agents an end-to-end view of order status, order history, and available-to-sell inventory.