ContactWorld for PCI Telephone Payments / IVR

ContactWorld

Using NewVoiceMedia’s PCI DSS solution, you can easily process credit card information over the phone, and do so in a manner that is PCI DSS compliant. It's easy for your customers and protective of their personal financial information.

Vendor: Worldpay


Benefits

IVR API

Using our Mid-Call IVR API for WorldPay payments, an agent can collect the non-sensitive payment details needed from a caller. At the point the sensitive details are required, the agent can transfer the caller to the Interactive Voice Response (IVR) system. The IVR system guides the caller through providing the sensitive details, and submits the payment to the WorldPay payment gateway. The Mid-Call IVR API can also provide you with regular updates on the progress of the caller through the payment IVR and the outcome of the payment.

Using our Mid-Call IVR API for WorldPay payments, an agent can collect the non-sensitive payment details needed from a caller. At the point the sensitive details are required, the agent can transfer the caller to the Interactive Voice Response (IVR) system. The IVR system guides the caller through providing the sensitive details, and submits the payment to the WorldPay payment gateway. The Mid-Call IVR API can also provide you with regular updates on the progress of the caller through the payment IVR and the outcome of the payment. show less

Card Security

Credit card security breaches are common enough to warrant customers’ anxiety about privacy and the vulnerability of their funds. If your consumers are nervous about your security measures, then they are less likely to purchase your goods and services. NewVoiceMedia’s technology can help you comply with PCI DSS standards.

Credit card security breaches are common enough to warrant customers’ anxiety about privacy and the vulnerability of their funds. If your consumers are nervous about your security measures, then they are less likely to purchase your goods and services. NewVoiceMedia’s technology can help you comply with PCI DSS standards. show less

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