Yourcegid Retail Retail

Yourcegid Retail

Your customers expect a seamless shopping experience across all channels. Yourcegid Retail connects all customer touchpoints and streamlines operations so you deliver that personalised experience and gain a holistic view of your retail chain. A cloud-based and international solution; Yourcegid Retail aligns your organisation around the consumers across all business areas: merchandising, store and digital channels, CRM and analytics.

Integrated to Worldpay Product(s): Worldpay Total

EPOS / POS: Retail

Vendor: Cegid

Benefits

Omnicommerce

Are your customers able to shop anywhere, anytime with your brand? Technology has fuelled connected commerce. Customers now expect a consistent shopping experience across all channels. For retailers it can be a challenge to integrate channels and processes. Fulfilment is a key component, with services like click & collect and store to home delivery becoming the norm. Yourcegid Retail can manage all your customer interactions, no matter when, where or on what device they occur to deliver a connected customer experience.

Merchandise Management

How effectively can you respond to omnichannel demands? To successfully deliver connected commerce, you need clarity to make effective decisions. Merchandising insight is critical to meeting customer demands across all channels, to create a seamless shopping experience. Yourcegid Retail Merchandise Management enables retailers to drive margins, cash flow and customer satisfaction, by getting the right products to the right place, as efficiently as possible.

Inventory Management

Behind-the-scenes optimisation that powers impressive customer experiences Inventory management is one of omnichannel retail’s greatest challenges; accurate allocation and replenishment is critical to customer satisfaction. Yourcegid Retail Inventory Management gives your key personnel the power to keep customers happy by analysing and controlling stock in real-time, based on shopper demand. Increasing inventory accuracy drives revenue, and generates a greater return on investment.

POS & Store Management

Get ready to reinvigorate your stores ! The store has a new lease of life. For today’s hyper-connected consumers, it’s a necessity for retailers to digitise their stores and unite offline and online encounters to deliver the ultimate brand experience. Yourcegid POS & Store Management rethinks the art of customer service, delivering an omnichannel store solution that brings digital capabilities into the store environment, to build experiences around consumers’ desires.

Mobile

Are you ready to transform the way you engage with your customers? One of the biggest recent shifts in consumer behaviour is mobile commerce. This shift has introduced a new, hyper-connected consumer who demands a personal shopping experience. Yourcegid Retail Mobile helps transform your in-store staff into brand ambassadors. By giving them the freedom to engage with your customers and arming them with vital customer, product and stock information, they’re free to focus on one thing, the customer.

Clienteling & CRM

Are you ready to get to know your customers in a whole new way? In today’s hyper-competitive retail environment, you understand the need to captivate your customers by delivering a personalised and connected experience across all of your brand’s touchpoints. Yourcegid Retail Mobile Clienteling will empower your in-store associates with advanced customer insight so they can entice your customers, increase loyalty, and deliver a brand experience they’ll never forget.

Analytics & Data Intelligence

Are you able to turn your data into decisions? Your retail strategy and performance is driven by data. In a world that’s ‘always on’ and customers constantly connected, gaining an holistic view of your business and predicting future trends can be a challenge. Yourcegid Retail Intelligence captures and consolidates your key retail data and presents it in a visual way so you can make sense of it all. You can see up-to-the-second information so you can make smarter decisions in real-time to improve performance and boost your bottom line.

Cloud & Software As A Service

For technology that scales and innovates with your business The pace of change in the retail industry is rapid, and many retailers fear investing in a solution that meets today’s challenges, but ultimately cannot scale and develop as their business expands. To future-proof your business, Yourcegid Retail is available in the cloud or as a SaaS. It reduces the need for large upfront investment and the cloud makes the software rapid to deploy and simple to upgrade. It’s a secure, cost-effective way to evolve with your business.