Commusoft Commerce Platforms

ALL-IN-ONE JOB MANAGEMENT SOFTWARE

FROM THE OFFICE OR ON THE ROAD

Integrated to Worldpay Product(s): Worldpay Online Payments

Vendor: Commusoft

Scheduling

Tracking

Certificates

Benefits

Access everything from your PC or mobile device

Never lose track of a customer and their work history. Powerful search lets you quickly access customer records, giving you the ability to view critical information like customer’s address, telephone number, email address, appliance information and job/invoice history.

Automatically send service reminders to customers and landlords

Don't lose out on potential income. It’s easy to forget to send out reminders to customers, especially when you are busy. Commusoft automatically tracks service dates, sends reminder emails, sms and letters as well as keeping track of which services have been done and which are still pending. Powerful tools let you manage services on behalf of landlords, helping you to secure work every year. Say goodbye to complicated, confusing spreadsheets.

Keep your office and engineers diary in sync

Plan, schedule and deploy more jobs to engineers. Easily book jobs into engineers calendars, sending the information straight to their smartphone or tablet. Quickly and seamlessly re-arrange the schedule by dragging and dropping events, letting engineers know about the changes in real-time.

Automatically track labour and parts on jobs

Make invoicing quicker and easier. It’s easy to lose track of time spent and every part used on site. Engineers incorrectly filling in job sheets or paperwork never making it back to the office can all cause delayed and inaccurate invoicing. Commusoft job management software automatically tracks time travelling and time on site giving you real-time accurate labour information. Engineers can record parts required and parts used from their vans letting you make sure your invoices go out the same day.

Let engineers complete certificates and job sheets on their mobile/tablet

Never lose job sheets or certificates. Commusoft job management software keeps track of all the information in a single system. Engineers can fill in job sheets, take photos, record parts and fill in industry certificates like Gas Safety Certificates, Warning and Advice Notices and Service and Maintenance Sheets all from their mobile device or tablet. Signatures can be captured at the end of the job confirming the customer is happy with the work done which notifies the office to send out the invoice straight away. Commusoft works whether your field technicians have an internet connection or not, so whether you’re based in a city or the countryside your engineers can complete their work on their mobile device or tablet.